Privacy Policy

1. Who we are

Social8 ("we", "us") is operated by QUANTUM TUNNEL LIMITED. The service lets you compose, schedule and publish posts to connected social media platforms such as Facebook Pages, Instagram, Threads, X, LinkedIn, Reddit, YouTube, TikTok, Pinterest and Google Business Profile.

2. What we collect

Account data: your email address and workspace details you provide at registration.

Social channel data: when you connect a social media account we receive and store the account or page name, platform-specific identifiers, profile picture, and access or refresh tokens needed to publish on your behalf.

Content data: the text, images and videos you upload or compose in Social8, together with scheduling state and publish results returned by the platforms.

Usage data: basic operational logs required to run the service.

3. How we use your data

We use your data solely to operate Social8: connecting your channels, publishing the posts you schedule, showing publish status and results, and providing support. We do not sell your data and we do not use your content to train models.

Social8's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide and improve user-facing Social8 features; it is not used for advertising, sold, or used to develop, improve or train generalized artificial intelligence or machine-learning models.

4. Third parties

We share data only with the social platforms you connect (for example Meta, X, LinkedIn, Reddit, Google and TikTok) to the extent required to publish your posts, and with infrastructure providers that host the service. Each platform processes your data under its own terms and privacy policy.

5. Data security

We use technical and organizational safeguards designed to protect Google user data and other personal data. Data transmitted between your browser, Social8 and connected platforms is encrypted using HTTPS/TLS.

Google OAuth access and refresh tokens and related channel data are stored in access-controlled production systems, used only by authorized backend services to perform actions you request, and are not exposed to client applications. Production access is restricted to authorized personnel and services with a legitimate operational need.

Account passwords are cryptographically hashed. We maintain operational logs and apply authentication, authorization and access controls designed to protect data against unauthorized access, disclosure, alteration or destruction. No method of transmission or storage is completely secure, but we review and improve our safeguards as the service evolves.

6. Data retention and deletion

We keep your data for as long as your account is active.

You can request account deletion at any time from Settings inside Social8. If you own a workspace, you must first remove its other team members. Account identifiers and connected-channel credentials are then erased or irreversibly de-identified, and the account and its content are removed from active product access. Limited records may be retained where required for security, legal, billing or transaction-integrity purposes.

If you reached Social8 through a Meta platform (Facebook, Instagram or Threads), you can also request deletion from Meta. After Meta sends us a verified request, we erase the credentials, profile metadata and Social8 post content assigned to the matching Meta channels. Shared workspace media may remain when it is also used by other channels. The confirmation URL returned to Meta shows the result without exposing your Meta user ID.

7. Cookies

We set a single authentication cookie so you stay signed in. We do not use advertising cookies.

8. Changes and contact

We may update this policy as the service evolves; the effective date below shows the current version.

Questions or deletion requests: [email protected]